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Cancellation & Refund Policy

Thank you for choosing ECON PRECAST SYSTEM for your building material needs. We strive to provide excellent service and products to our customers. Please read the following Cancellation & Refund Policy carefully before making a purchase:

1. Cancellation Policy:

  • Orders can be canceled within 24 hours of placement without incurring any cancellation fees.
  • To cancel an order, please contact our customer service team at [email protected] /+91 9564429099 with your order details.
  • Orders canceled after 24 hours may be subject to a cancellation fee, which will be determined based on the status of the order and any expenses incurred by ECON PRECAST SYSTEM.

2. Refund Policy:

  • Refunds will be issued for eligible canceled orders within 7-10 business days from the date of cancellation.
  • Refunds will be processed using the same payment method used for the original purchase.
  • In the event that a refund cannot be issued via the original payment method, ECON PRECAST SYSTEM reserves the right to issue the refund via an alternative method.
  • Once a refund has been processed, you will receive a notification via email or phone.
  • Refunds will be issued in Indian Rupees (INR) for purchases made in India.

3. Product Return Policy:

  • If you receive a damaged or defective product, please contact our customer service team within 48 hours of receiving the order to initiate a return.
  • Returns will be accepted for damaged or defective products only, and the return must be initiated within 7 days of receiving the order.
  • To initiate a return, please contact our customer service team at [email protected] /+91 9564429099 with your order details and the reason for the return.
  • Once the return is approved, you will be provided with instructions on how to return the product.
  • Upon receiving the returned product, ECON PRECAST SYSTEM will inspect it to verify the damage or defect.
  • If the return is approved, a refund or replacement will be issued, depending on product availability and customer preference.

4. Non-Refundable Items:

  • Certain items may not be eligible for cancellation, return, or refund due to their nature, including but not limited to custom-made products, perishable goods, and clearance items. Please refer to the product description or contact our customer service team for more information.

5. Contact Us:

  • If you have any questions or concerns regarding our Cancellation & Refund Policy, please feel free to contact us at [email protected] / +91 9564429099. By making a purchase on our website, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Cancellation & Refund Policy.

Thank you for choosing ECON PRECAST SYSTEM. We appreciate your business.

Room No.- 22, Old Bus Stand Complex, Kalna,
Purba Bardhaman, W.B. – 713409
[email protected] / +91 9564429099

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